• Spotify: The Playlists Nobody Wants to Leave

    Spotify: The Playlists Nobody Wants to Leave

    A note before we begin: I have been watching Spotify for years, and I have a lot of respect for what Daniel Ek, Martin Lorentzon, and the team have built. Getting a product to the point where hundreds of millions…

  • North of Brooklyn — Positioning a pie

    North of Brooklyn — Positioning a pie

    A note before you read: Josh and Alex, I have a lot of respect for what you have built at North of Brooklyn over fourteen years. I have been watching your work for a while, and I keep coming back…

  • Ramp: The Best Experience Is the One You Don’t See

    Ramp: The Best Experience Is the One You Don’t See

    Ramp, Eric Glyman, and the position they built by accident and never named A note before we begin: I have been watching Ramp for a while now, and I think highly of what Eric Glyman and his co-founders have built.…

Dive deep into business, brand and strategy.

  • Top 10 Things To Say When Airtel Broadband Calls

    Are you welcomed by calls from sales-representatives early in the morning, during a client meeting, when you’re out drinking with the boys, while having/making dinner, while negotiating that last bit of fudge on that overtly sundae, doing your homework, filling/evading taxes, baking cookies for your darn kids, strangling your wife…

  • Girls You Wish You Never Met

    Sandy is one the hottest girls in town – her athletic body, long legs and diva-like looks could make any man weak in the knees. At the moment, she’s flaunting her iPhone and Gucci dress that Rahul – the son of the biggest jeweller in town – gifted to her,…

  • Twadka

    The trend on the e-street is now all about Twitter. A website using, almost, a global chatting platform to help people connect to others they would not have known otherwise. Companies market jobs, teens talk about their days, and others, just ramble. Hypothetically speaking, lets have everyone living in Chandigarh…

  • Book Review: Why Men Lie and Women Cry

    Recently, on my way to Delhi, at the railway station, I picked up a book: Why Men Lie and Women Cry. I figured the journey was going to be a long one, and my buddies were not exactly up in any mood for conversation. Note: Me and Anish – the…

  • iPhone flu

    Why the iPhone? Why not Blackberry? Don’t worry, I’ll get to that too, a bit later, though. But first, I have a confession. I think I’ve got the iPhone flu. All I can think of is the iPhone. Be it during work, those odd – chicken and duck – meetings,…

  • Off to WordPress

    After much reluctance and anticipation I’ve finally switched over to WordPress from Blogger. Yes, there were those times when anxiety levels went through the roof – attempts to make sense of hosting servers, DNS, mySQL and other similar nerdy quacks became quite an orgy in themselves. I even ended up…

  • Sunita, the seductress

    If I could recollect that day for you, then, it was an indolent Saturday. I had woken up to a wet and sticky morning. It had just finished raining outside and the AC had tripped. The only thing anyone could do is blame faith or the government. Being pissed with…

  • Break rules. It feels damn good!

    Growing up, I was brandished by my peers as the renegade, the square peg in a round hole, the tomato potato. Let me tell you, they made no mistake. I could care less of what they thought. What went off their father’s anyways? Punctuality and I hadn’t been acquainted yet.…

  • Brandishing brands is the name of the game

    “Yes dad, that’s right. People are foolish to waste money on big brands, one can buy the same t-shirt at the local shop for Rs. 200”. That’s how an argument ended with my dad on the phone, following my purchase of an expensive branded t-shirt. The number of international brands…

  • Your Operating Model is Your Strategy Made Inevitable

    Your Operating Model is Your Strategy Made Inevitable

    Why most companies fail at execution and how the 4-Level Operating Model Canvas fixes the strategy-to-results gap. A $17 billion technology budget tells you more about JPMorgan Chase’s operating model than any org chart ever could. While competitors debate “digital transformation,” JPMorgan simply engineered their entire organization around one inevitable…

  • Stop Polishing Sentences. Start Bending Space-Time

    Stop Polishing Sentences. Start Bending Space-Time

    A $1.50 hot dog does more positioning than a $150k rebrand. Costco hasn’t budged that price tag since 1985, and it screams one word more loudly than any copywriter ever could: VALUE. After fifteen years of fielding objections about “positioning,” two patterns repeat: Both objections confuse gravity with glitter. Let’s…

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