Who is this for? You, if you're a founder, business owner or C-Suite executive with something complex on your mind. Challenge accepted.
Impactand outcomes focused.
Helping a global consulting firm win strategic large-scale transformation deals while working closely with the COE, bid teams and firm leadership, i.e. Partners, SMEs, and coaches, by leading creative strategy focused on the buying experience — resulting in the firm showing up differently and communicating in outcomes and the voice of the client.
Leading Digital Transformation for a fast-growing private membership network focused on connecting and supporting women leaders, including end-to-end product strategy, launching a new digital platform, and modernizing the brand to encourage online community engagement and renewals.
Telling a story with brand strategy, architecture, identity, and digital presence for one of India’s leading business houses with ambitious expansion plans. From extensive qualitative and quantitative research studies and interviews with policy-makers to internal employee engagement programs, the new brand rollout helped communicate the Group’s footprint elevating them to a national stage.
Who is Paul Syng? Over two decades, from running a brand consulting agency, leading large-scale business transformations, creating music festivals, being awarded Top 30 Under 30, helping clients close over $1.5 Billion in top-line, to failing at a startup and writing for GQ — Paul has helped professionals, experts, founders and business owners like yourself simplify and communicate complex ideas in a meaningful way, contextually relevant and outcomes focused. Simply put, Paul makes 'it' human.
You are looking for someone with the ability to connect the dots between what you do, what your departments does, what your company offers and what your customers care about and how that affects your bonus, your company's bottom-line and valuation. Cha-ching!
You are leading a bid team through a complex multi-year, multi-million dollar deal and need help showing up differently by telling an outcomes-focused story in the client's language. Nobody cares about your powerpoint slides.
You are building a credit risk analytics product or 'insert a complex B2B SasS product' and need help going to market, figuring out the value prop, communication for stakeholders (executives, directors, managers and so on) and developing collateral and artifacts based on a well-thought-out story. Hint: A handwritten note from your CEO isn't the answer.
You are building a learning platform and need help thinking through the user journey and getting into users' minds. That means, listening for themes and ideas not being said out loud. Understand the broader sentiment, and bring disparate data points together into a delightful experience. Instead of design thinking we'll do design doing.
You are a business owner looking to build an in-house creative department and need help getting it up and running. Soup to nuts.
You are an executive who needs help communicating a complex idea simply. This could manifest into words, a video, a slide, a graphic, an editable tool or a talk.
You are a founder looking for help on 0 to 1 efforts. Finding product market fit and help with a pitch deck to raise money included.
You are a full-funded startup looking for help to go to the next stage. From finding new revenue, tightening that business model or capturing an audience to finding the right technology and automation tools, all bases covered.
We're not going to be a good fit if
You are not the decision maker.
You think planning is strategy.
You want to copy Apple and think creativity is basically aesthetic.
You have all the answers and don't like inquiry or any form of questioning.
You have a box and want to put someone in it.
You love mental masturbation that comes with overthinking and overcomplicating shit with useless processes and frameworks.
You like speaking in technobabble and think jargon makes you look smart. No egos, please.
You're looking for an order taker. No, we're not making the logo bigger.
You are trying to figure out my niche. Niches are for ants.
You feel this website has too much copy and that nobody reads anymore.
You've got heard mentality. The urge to conform vs stand out.
You think in execution vs well thought out ideas.
You like smoke blown up your ass and avoid straight talk.
You spent the weekend obsessing over fonts vs the story and messages of your proposal or pitch deck.
You're that annoying judgy type of person who'll use one grammatical or seplling error to disqualify someone.
You need to see a portfolio of comforting lies to hire me.
What happens when you book a coaching call? You share a thought, topic, theme, situation or challenge. I ask pointed questions and listen. Together, we'll dive deeper (whiteboarding, figuratively or literally) to help you understand your problem better and potentially find a solution. Simple, right? It's quasi-professionally assisted problem dissection. Also, not a shrink.
What makes you qualified to solve my complex problem, you ask? My curiosity-led problem-seeking approach is designed to help you get out of your own way — to help you see your own answers clearly. I don't pretend to have the solution. Don't take my word for it. Just read what people like yourself have to say in the testimonials below and make up your own mind.
What others, like yourself, have to say.
"What I like best about working with Paul is that he doest apply his own personal vision, he seeks to clarify the client’s (my) vision, listening and looking at challenges from different angles bringing a fresh perspective and focus. Paul doesn’t just advise, he elevates."
Ryan James Terry
Illustrator & Graphic Recorder
"You think you know what active listening is until you work with Paul. His approachable and self-deprecating style of communication makes him one of the easiest people to have a meaningful conversation with. Don't be fooled by the casual nature of his curiosity - he wants you to just talk because that's ultimately where the solution lies. Paul can sit in a room with experts from all manner of professions across a multitude of industries and facilitate creative problem solving because at his core he is a facilitator. Working with him has been a game changer in my own approach to discovery and I'm a big believer in his methodology. Work with Paul. That's it."
Director Digital, Mosaic North America
"You know, if someone asked me to describe Paul in one word, I'd probably cheat and use two – 'business whisperer'. His integrated thinking kneads out the knots in your complex ideas. His knack for transforming bland technical jargon-infested messages into simple cohesive stories that surprise and delight, and resonate with clients, truly demonstrates his human-centric approach. He skillfully ties together business value & outcomes, what stakeholders care about, and a brand-led story, creating a strategy that is cohesive, consistent, and powerful. Also, Paul's fun to work with."
"He can design... but isn’t what you call a typical designer... yes, he can write, but isn’t a typical writer, and yes, he helps develop strategies but isn’t a typical strategist. He is a swiss army knife of many skills but doesn’t easily fit into our typical tool box.
What he does do is take the complicated and help make it simple and digestible for the intended audience. Start to think of Paul as an option to help become a bridge between departments. He can either help be the bridge between the complex and the creatives/designers or help be the bridge between account and strategy to build the briefs or comms plan."
Chief Strategy Officer, Cossette
(x–President, Mosaic North America)
"As a founder, your team is often looking at you to have all the answers. Becoming comfortable with the discomfort of not having all the answers is one of the many learnings I’ve stumbled upon during my listening sessions with Paul. Beyond his professional credentials, Paul has an in-depth understanding of humans, whether they’re in a 4 person lean startup team or a multi-org., multi-faceted stakeholder environment of Web3. Do yourself a favour and just let Paul ask you the questions, you didn’t even know you had to consider."
Preet Arjun Singh
Founder, DesignX Community
"My professional engagement, with Paul, began through a listening session uncovering key learnings from my backstory. It was very helpful to take a step back, pause and think about what I would like to achieve in my career in the next phase. Fast forward one year, in my current role as an executive at a large Canadian financial institution, Paul works with me on how to think differently as a leader and what areas to focus on to be successful. Paul is a high intelligence, curious professional with excellent problem-solving capability."
AVP & Head of Product, TD Bank
"I can't help but chuckle when I mention, 'Oh, you worked with Paul?' His distinctive style and how he effortlessly captures the essence of any project he undertakes transcends mere quantification. Paul possesses an innate ability to forge a profound connection between the audience and the content—a skill that borders on the magical. It's precisely this remarkable talent that makes him my go-to choice for my most important projects."