YOUR CMO Can’t Fix Bad Positioning

Companies hire CMOs to fix positioning problems. But positioning isn’t marketing. It’s architecture. It’s identity. It’s everything.

“If you’re not first, you’re last.” – Ricky Bobby, Talladega Nights. It’s funny because it’s wrong. The best companies aren’t first. They aren’t the fastest. They aren’t even “better.” They own mental territory nobody else can touch.

The Comparison Trap

Most businesses live at Level 1 positioning. They say things. Make claims. Write taglines.

“We’re faster than X”
“We’re cheaper than Y”
“We’re like Uber but for Z”
“We’re X for Y…”

This is glitter, not gravity. Anyone can copy your words overnight. And they will. Pepsi spent decades trying to beat Coke. They’re still the “other” cola. That’s what comparison gets you: permanent second place.

Mental Territory vs. Market Share

Here’s the psychology nobody explains: Your brain files information by category, not by attribute.

When you think “safety,” Volvo appears.
When you think “safe cars,” your brain has to sort through every car brand claiming to be safe.

Nouns are filing cabinets. Adjectives are sticky notes.

The Noun Test:

  • Innovation = Apple (not “innovative computers”)
  • Luxury = Rolex (not “luxurious watches”)
  • Search = Google (not “better search engine”)

Notice what happened? These companies transcended their categories. They don’t own “computers” or “watches” or “search engines.” They own concepts that exist independently.

These companies built their entire business model around one idea. That’s Level 4 positioning, when your company IS the position.

Why Adjectives Fail:

  • Anyone can claim to be “innovative”
  • Everyone says they’re “premium”
  • Every startup is “disruptive”

Adjectives describe. Nouns define.

When you own a noun, competitors can only say they’re “also innovative” or “more luxurious.” They’re immediately playing defence, acknowledging your ownership of the concept.

This isn’t word games. It’s mental architecture.

Your brain can only hold about seven brands per category. But it can hold infinite concepts. When you own a noun, a concept, you create your own mental file. You’re not competing for space in an existing drawer. You built your own filing cabinet.

That’s why “We make safe cars” is Level 1 positioning.
But “Safety” is Level 4.

One is a claim. The other is identity.

The 4 Levels Nobody Talks About

Level 1: Saying It
Your tagline. Your website copy. What you claim.
Cost to copy: $0. Time to copy: 5 minutes.

Level 2: Proving It
Your testimonials. Your case studies. Your metrics.
Cost to copy: Thousands. Time to copy: Months.

Level 3: Living It
The expensive decisions that make no sense, unless you understand the position.

  • Costco’s $1.50 hot dog (hasn’t changed price since 1985)
  • Patagonia telling customers “Don’t buy this jacket”
  • Amazon choosing convenience over profit for 20 years

Cost to copy: Millions. Board approval required.

Level 4: Being It
Your business model serves one concept. Remove the position and the company breaks.
Cost to copy: You’d have to rebuild the entire company.

Why Your CMO Can’t Save You

Here’s the structural problem nobody talks about: CMOs don’t own the business model. They own messaging and campaigns, Level 1 stuff. Maybe they influence testimonials and case studies, Level 2 at best.

But the real positioning happens at Levels 3 and 4. The expensive decisions. The operational choices. The pricing model. The cost structure. The hiring philosophy. The product roadmap. The P&L.

A CMO can’t decide to lose money on every transaction for customer acquisition like Amazon did. They can’t choose to pay employees double market rate like Costco. They can’t kill profitable product lines that dilute positioning like Steve Jobs did. They can’t restructure the entire business model around one concept.

That’s CEO territory.
That’s board-level decision making.

So companies hire CMOs to “fix the positioning” and wonder why nothing changes. Because changing words doesn’t change reality. The business model is the positioning. And marketing doesn’t own the business model.

This is why positioning is a leadership responsibility, not a marketing deliverable. It requires the authority to make expensive, seemingly irrational decisions that only make sense through the lens of mental territory ownership.

You can’t message your way to strong positioning. You have to build it into the bones of the company. And that starts in the boardroom, not the marketing department.

Pattern Breaking > Pattern Matching

Your brain processes 11 million bits per second but can only focus on 60. So it uses shortcuts. It pattern-matches.

“Another software company”
“Another coffee shop”
“Another consulting firm”

Most positioning gets filed away instantly. Ignored. Forgotten.

Great positioning breaks patterns. It makes brains stop and think: “Wait, what?”

Tesla didn’t position itself as a car company. It positioned as the future.
That’s not comparison. That’s category creation.

Building Your Gravitational Core

Forget differentiation. Build density.

Every decision should add mass to your core position:

  • Hiring people who embody it
  • Sacrificing opportunities that don’t serve it
  • Making “stupid” choices that only make sense through your position

Red Bull spends more on extreme sports than product development. Seems crazy until you realize they don’t sell energy drinks. They sell human potential.

That’s their gravitational well. Everything orbits that core.

The Only Test That Matters

Can a competitor copy you with $50k and three weeks?

If yes, you’re living at Level 1 or 2. You have no moat. No gravity. Just words.

If copying you means restructuring their entire business? Now you own something.

Stop Looking Sideways

Competitors are distractions. While you’re watching them, you’re not building density in your own position.

Ford didn’t study horses.
Apple didn’t benchmark PCs.
Netflix didn’t care about Blockbuster’s store count.

They built new mental territory and invited customers in.

The ReaLITY

Positioning isn’t a marketing exercise.
It’s business design.

Start here:

  1. What noun could you own? (Not what you do, what you mean)
  2. What expensive decisions would prove it?
  3. How would your business model change to serve only that?
  4. What would you sacrifice that competitors wouldn’t?

This isn’t about being different. It’s about being the only one who can authentically own that space in the mind.

Because when you own mental territory, comparison becomes irrelevant.

You don’t compete. You transcend.


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