Metrics. KPIs. Growth hacking.
But what are we really measuring?
Often, it’s just noise.
Short-term gains that fade like mist in the morning sun.
What if we zoomed out?
Saw the forest, not just the trees.
Brand isn’t fluffy.
It’s not a checkbox on a to-do list.
It’s the bedrock of everything.
Your business is your brand.
Your brand is your business.
Two sides of the same coin.
Inside-out: That’s your business strategy.
Outside-in: That’s your brand strategy.
Can you read your own label?
Most can’t.
We’re too close.
Too invested.
But customers?
They don’t care about your supply chain.
They care about how you make them feel.
Are you aligning the inside with the outside?
Or are you playing a game of corporate dress-up?
Remember Volkswagen?
Green on the outside, dirty on the inside.
That’s not brand-building.
That’s lying.
True brand-building is holistic.
It’s in every decision.
Every action.
Every customer interaction.
It’s not what you say.
It’s what you do.
Are you walking your talk?
Or just talking?
Leave a Reply