• Ramp: The Best Experience Is the One You Don’t See

    Ramp: The Best Experience Is the One You Don’t See

    Ramp, Eric Glyman, and the position they built by accident and never named A note before we begin: I have been watching Ramp for a while now, and I think highly of what Eric Glyman and his co-founders have built.…

  • Fin: The Man Who Hated Bots Now Sells the Most Personal One

    Fin: The Man Who Hated Bots Now Sells the Most Personal One

    I have been following what Intercom, now Fin, has been building for years. Eoghan McCabe’s willingness to destroy a functioning business to rebuild it around a conviction is rare, and it deserves to be taken seriously. This analysis exists because…

  • Up Didn’t Build a Bank. It Built a Generation of Savers

    Up Didn’t Build a Bank. It Built a Generation of Savers

    A note before you read this: Dom, Grant, Xavier: I have been watching what you have built with genuine admiration for the past few weeks. Up is one of the few products in Australian finance where you can trace a…

Dive deep into business, brand and strategy.

  • Why ‘Software’ Positioning is a Dumpster Fire

    Why ‘Software’ Positioning is a Dumpster Fire

    Every software company falls into the same trap: They build powerful features, stack them up like a Jenga tower, and then wonder why customers don’t care when it collapses. This is what I call the Feature-Resonance Trap — where companies obsess over what their product can do instead of why…

  • What DeepSeek Teaches Us About Positioning

    What DeepSeek Teaches Us About Positioning

    In every industry, there comes a moment when an outsider rewrites the rules, challenging incumbents to rethink their very foundations. For the AI industry, that moment is DeepSeek. The Chinese AI startup has burst onto the scene with a powerful combination of low-cost, high-performing models and an open-source ethos, challenging…

  • WHY I DISAGREE WITH FLETCH’S ANTHONY PIERRI ON POSITIONING

    WHY I DISAGREE WITH FLETCH’S ANTHONY PIERRI ON POSITIONING

    Positioning is not just a business buzzword but the foundation upon which companies build their identity, strategy, and long-term success. Yet, despite its importance, positioning remains one of the most misunderstood concepts in business. According to research, 70% of startups fail to scale beyond $10M ARR, with misaligned positioning as…

  • How to Position Yourself

    How to Position Yourself

    Finding Your Signal in the Noise The most powerful question in positioning isn’t “What do you do?”It’s “What do people say when you leave the room?” That’s your positioning. Not your LinkedIn headline. Not your elevator pitch. Not your resume. It’s the mental shorthand people use to define you. The…

  • CANVA: Positioning isn’t about features

    CANVA: Positioning isn’t about features

    It’s about what you own. Disclaimer: I wrote this post to build on the wonderful work Jon has shared, adding depth and nuance to his thoughtful breakdown of Canva’s positioning strategy. Jon’s insights are spot on, and my goal here is to expand the conversation. To highlight not just what…

  • Positioning: What It IS and IS NOT

    Positioning: What It IS and IS NOT

    In the business world, positioning is a concept often misunderstood, oversimplified, or confused with other marketing or strategic elements. Positioning isn’t a model we invent; it’s a force we align with. Just as Newton didn’t create gravity but identified how it works, positioning is an inherent dynamic in business that…

  • Why Positioning Isn’t a Model

    Why Positioning Isn’t a Model

    It’s a Force The biggest mistake people make about positioning is treating it like a model we created rather than a force we identified. This isn’t just semantic. It’s the difference between: Think of gravity. Newton didn’t invent gravity. He identified how it works. The apple fell the same way…

  • PERCEPTION DOESN’T GIVE A FLYING FUCK ABOUT YOUR MODELS OR FRAMEWORKS

    PERCEPTION DOESN’T GIVE A FLYING FUCK ABOUT YOUR MODELS OR FRAMEWORKS

    Disclaimer: I stole this post and hook idea from Dale W. Harrison. I’m a huge fan. Please take a look at Dale’s article first. Also, I did get his blessing before writing this.) The need to understand fundamental positioning is quite new to many marketers. Twenty years ago (when I…

  • Building a Marketing Foundation from Scratch

    Building a Marketing Foundation from Scratch

    Kait’s First 90 Days Kait just started as the first marketing leader at a mid-sized SaaS company. The team has never focused on marketing metrics before, and there’s no structure to measure impact. Kait’s excited but knows the road ahead involves setting up processes, getting buy-in, and translating marketing’s value…

  • Want to Learn Positioning the Right Way, Start Here

    Want to Learn Positioning the Right Way, Start Here

    Ever feel like ‘marketing’ (yes, quotes for suspicion) advice these days is just one big game of telephone? Someone tweets an idea, others retweet it, and suddenly it’s “the next big thing.” But when you dig deeper, it’s often the same recycled frameworks—louder but not clearer. Positioning is no exception.…

  • think like a ceo. act like a designer.

    think like a ceo. act like a designer.

    Imagine this: You’re standing in a boardroom, surrounded by executives in tailored suits, their calendars packed, their minds preoccupied with numbers, strategy, and growth. You’re here to advocate for design—not as decoration, but as a driver of meaningful change. You’ve prepared your slides, rehearsed your pitch, and chosen your words…

  • the irony of the tiktok ban

    the irony of the tiktok ban

    The push to ban TikTok in the United States may have been intended to protect national security interests, but it has also sparked an unexpected cultural twist: Americans are flocking to alternative Chinese apps. Rather than bowing to the “China is evil and will steal your data” narrative, TikTok users—many…

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