• Ramp: The Best Experience Is the One You Don’t See

    Ramp: The Best Experience Is the One You Don’t See

    Ramp, Eric Glyman, and the position they built by accident and never named A note before we begin: I have been watching Ramp for a while now, and I think highly of what Eric Glyman and his co-founders have built.…

  • Fin: The Man Who Hated Bots Now Sells the Most Personal One

    Fin: The Man Who Hated Bots Now Sells the Most Personal One

    I have been following what Intercom, now Fin, has been building for years. Eoghan McCabe’s willingness to destroy a functioning business to rebuild it around a conviction is rare, and it deserves to be taken seriously. This analysis exists because…

  • Up Didn’t Build a Bank. It Built a Generation of Savers

    Up Didn’t Build a Bank. It Built a Generation of Savers

    A note before you read this: Dom, Grant, Xavier: I have been watching what you have built with genuine admiration for the past few weeks. Up is one of the few products in Australian finance where you can trace a…

Dive deep into business, brand and strategy.

  • Pains AND GAINS of Positioning

    Pains AND GAINS of Positioning

    Inside-Out (Business Strategy/IQ) Outside-In (Brand Strategy/EQ) Pains of Unclear Positioning Strategic Confusion: Brand Confusion: – Lack of clear direction for decision-making across departments – Customers struggle to understand what the company stands for – Difficulty in prioritizing initiatives and allocating resources – Difficulty in differentiating from competitors in customers’ minds…

  • Why Your Team Can’t Explain What You Do (And How to Fix It)

    Why Your Team Can’t Explain What You Do (And How to Fix It)

    Picture yourself in the following scenarios. You’re reviewing this quarter’s numbers. They’re not bad, but they’re not great either. You’re stuck in that dreaded plateau… again. Your inbox is flooded with emails from different departments, each urgently requesting resources for their “critical” projects. But which one actually moves the needle?…

  • Does your business have a focal point?

    Does your business have a focal point?

    Are you a founder/owner or C-suite? Let me ask you something: Does your company feel like it’s spinning its wheels? Are you struggling to stand out in a crowded market? Do your employees seem confused about what you really stand for? If you’re nodding along, I hate to break it…

  • What’s the dirty little secret of billion-dollar brands?

    What’s the dirty little secret of billion-dollar brands?

    It’s not luck. It’s not even just good marketing. It’s positioning. Most ‘experts’ get it wrong. They think positioning is about finding a niche or crafting a catchy slogan. Spoiler alert: it’s not. Let’s talk about Tesla for a moment. When Elon Musk co-founded Tesla, he didn’t just say, “Let’s…

  • the skate shop that turned streetwear into a $2.1 Billion empire

    the skate shop that turned streetwear into a $2.1 Billion empire

    Welcome to New York City in 1994. A young James Jebbia stands in his small shop on Lafayette Street. Frustration etches his face. Why? The skate scene lacks authenticity. It’s missing something vital. Something real. Then it hits him. A revelation that would change streetwear forever. Enter Supreme. Not just…

  • How a frustrated cyclist built a global lifestyle Brand

    How a frustrated cyclist built a global lifestyle Brand

    Simon Mottram was frustrated. He loved cycling but hated how it looked. Garish colors. Loud logos. Cheap fabrics. Was this really the best the sport could offer? Mottram saw a gap between cycling’s rich heritage and its current image. He faced a choice: accept the status quo or reimagine what…

  • James Dyson was fed up with mediocre vacuum cleaners.

    James Dyson was fed up with mediocre vacuum cleaners.

    Clogged bags.Weak suction.Dust everywhere. So he did what any reasonable person would do: he built 5,127 prototypes. Yes, you read that right. 5,127. This wasn’t just about making a better vacuum. It was about redefining an entire industry. And that, folks, is positioning in action. Dyson didn’t just want to…

  • Aristotle vs. Plato: Brand or performance?

    Aristotle vs. Plato: Brand or performance?

    Marketing often feels like a battle between two ancient philosophies. On one side, there’s brand marketing, which mirrors Plato’s belief in perfect, unchanging ideals. Plato’s theory of Forms posits that there are abstract, perfect forms of every object or quality, and that the physical world is merely an imperfect reflection…

  • The 4ps of apppple

    The 4ps of apppple

    The Seeds of Innovation Before we dive into Apple’s marketing revolution, let’s set the stage. Picture a garage in Cupertino, California, 1976. Steve Jobs and Steve Wozniak are tinkering with circuit boards, dreaming of a future where computers are in every home. Fast forward to 1984, and Apple launches the…

  • Dude, Where’s My Target Audience?

    Dude, Where’s My Target Audience?

    Performance marketingBrand marketingProduct marketingWord-of-mouth marketingDirect marketing And… the word salad list goes on. Feels like marketer gymnastics in my mind. I might be basic. Hang in there I might have a point. Read this LinkedIn post first. Customers don’t give two fucks about marketing categories or whether a message is…

  • The Dove Revolution

    The Dove Revolution

    Once upon a time, Dove was just another soap brand. You know, the kind your grandma kept in her bathroom. But in 2004, something changed. Dove didn’t just clean up its act; it cleaned up the entire beauty industry’s act. Here’s how a simple soap brand rewrote the rules of…

  • Positioning

    Positioning

    Most marketers describe it interchangeably with a ‘niche’ or ‘value prop,’ which makes them look like they’ve never opened a marketing book. So what is it (and isn’t) First things first: forget everything you thought you knew about positioning. It’s not just a marketing tactic or a catchy slogan. It’s…

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