• Ramp: The Best Experience Is the One You Don’t See

    Ramp: The Best Experience Is the One You Don’t See

    Ramp, Eric Glyman, and the position they built by accident and never named A note before we begin: I have been watching Ramp for a while now, and I think highly of what Eric Glyman and his co-founders have built.…

  • Fin: The Man Who Hated Bots Now Sells the Most Personal One

    Fin: The Man Who Hated Bots Now Sells the Most Personal One

    I have been following what Intercom, now Fin, has been building for years. Eoghan McCabe’s willingness to destroy a functioning business to rebuild it around a conviction is rare, and it deserves to be taken seriously. This analysis exists because…

  • Up Didn’t Build a Bank. It Built a Generation of Savers

    Up Didn’t Build a Bank. It Built a Generation of Savers

    A note before you read this: Dom, Grant, Xavier: I have been watching what you have built with genuine admiration for the past few weeks. Up is one of the few products in Australian finance where you can trace a…

Dive deep into business, brand and strategy.

  • The CEO’s Diagnostic Manual: How to Read Company Signals Before Hiring the Wrong Fix

    The CEO’s Diagnostic Manual: How to Read Company Signals Before Hiring the Wrong Fix

    Worksheet at the bottom. Stop Paying to Solve the Wrong Problem You’ve cycled through three marketing agencies this year. Your conversion rate is still flat. Sales swears the leads are terrible. Marketing swears the messaging is fine. Product blames “the market.” Meanwhile, payroll, ad spend, and your stress level all…

  • You Don’t Need Therapy.

    You Don’t Need Therapy.

    Let’s start with the truth. You need better questions. Most people aren’t looking for answers. They’re looking for permission to trust what they already know. That’s what therapy often provides. Not instruction. Not solutions. Just the space to surface what’s already buried inside. Therapists ask good questions. They guide you…

  • The Illusion of ChatGPT Therapy and Coaching

    The Illusion of ChatGPT Therapy and Coaching

    We are outsourcing our inner voice. People are turning to ChatGPT not just for ideas or clarity but for therapy, coaching, and even emotional regulation. It sounds smart.It responds fast.It never judges.It always “listens.” And that’s precisely why it’s dangerous. Not because it says the wrong things.But because it says…

  • Truth Doesn’t Sell. Identity Does.

    Truth Doesn’t Sell. Identity Does.

    Let’s begin with a hard truth most businesses ignore: People don’t care about the truth. Not in the way you think. They don’t buy because you’re correct.They buy because it feels right to them.To who they are. Or who they want to be. This is the core insight behind the…

  • Consider Superman

    Consider Superman

    Before the World Believes in You, You Have to Know Who You Are Superman could fly. He could bend steel. He could see through walls. But in Man of Steel, none of that mattered, because he was lost. He wandered. Reacted. Hid. Power without identity is just noise. Strength without…

  • Why Ford Can’t Simply Copy Tesla

    Why Ford Can’t Simply Copy Tesla

    This positioning analysis explores a common question among CEOs and founders: “What happens if a competitor copies our positioning?” Let’s unpack this by analyzing Ford’s situation with Tesla. Positioning Isn’t Marketing, It’s Strategic DNA Tesla doesn’t just market electric vehicles (EVs); Tesla fundamentally owns the concept of the future. Elon…

  • What if Someone Copies Your Positioning?

    What if Someone Copies Your Positioning?

    It’s a question I regularly hear from leaders and marketers: “What if competitors copy our positioning?” Good question. Essential, even. But let’s start by challenging an underlying assumption: If your positioning can easily be copied, you’re probably confusing messaging with positioning. Messaging vs. Positioning Messaging is surface-level. It’s your brand’s…

  • The Positioning Pull and Push Method

    The Positioning Pull and Push Method

    Ever notice how some positioning exercises energize your team, while others feel like pulling teeth? It’s because there are two fundamentally different approaches to positioning: The Push Method The Push method treats positioning as something external, something done to a company. Consultants parachute in, armed with frameworks, terminology, and complicated…

  • The B2B SaaS Dumpster Fire

    The B2B SaaS Dumpster Fire

    You’ve got product marketers doing “product positioning.” If that alone doesn’t make you pause, let me expand. Product Marketers ≠ Positioning Strategists Let’s start with a simple fact: Product marketers are 1P of the 4Ps of marketing.Price. Product. Place. Promotion. Most of them can’t even name all four, let alone…

  • The Pattern Behind Every \$300M+ Deal I’ve Helped Win

    The Pattern Behind Every \$300M+ Deal I’ve Helped Win

    Why features fail, outcomes fall short, and recognition closes the room. High-stakes deals don’t fall apart because the offer isn’t good enough. They fall apart because the buyer doesn’t feel understood. I’ve spent years inside a Big Four consulting firm working on the firm’s most strategic, high-value pursuits: think \$300M+…

  • Your Shape Isn’t Your Edge. Your Position Is.

    Your Shape Isn’t Your Edge. Your Position Is.

    You’ve likely heard it: “Be T-shaped.” Or maybe Pi-shaped. Or the ever-expanding Comb-shaped. It’s become shorthand for desirable professionals who can go deep and wide. The diagram lives in job descriptions, LinkedIn carousels, and hiring panels. But here’s what gets missed: Your skillset shape isn’t your position. You can be…

  • When you sell a product without position

    When you sell a product without position

    Someone asked, “What do you sell, if you are not selling value, features and all that you listed there?” in response to the following post: And that’s an excellent question. And a common one. Because it feels like if you’re not selling value, features, benefits, or outcomes… then what’s left?…

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