• Ramp: The Best Experience Is the One You Don’t See

    Ramp: The Best Experience Is the One You Don’t See

    Ramp, Eric Glyman, and the position they built by accident and never named A note before we begin: I have been watching Ramp for a while now, and I think highly of what Eric Glyman and his co-founders have built.…

  • Fin: The Man Who Hated Bots Now Sells the Most Personal One

    Fin: The Man Who Hated Bots Now Sells the Most Personal One

    I have been following what Intercom, now Fin, has been building for years. Eoghan McCabe’s willingness to destroy a functioning business to rebuild it around a conviction is rare, and it deserves to be taken seriously. This analysis exists because…

  • Up Didn’t Build a Bank. It Built a Generation of Savers

    Up Didn’t Build a Bank. It Built a Generation of Savers

    A note before you read this: Dom, Grant, Xavier: I have been watching what you have built with genuine admiration for the past few weeks. Up is one of the few products in Australian finance where you can trace a…

Dive deep into business, brand and strategy.

  • Justin Welsh: The Solopreneur Who Proves More Than He Claims

    Justin Welsh: The Solopreneur Who Proves More Than He Claims

    Note Before We Begin: This analysis exists because I’ve been watching Justin Welsh’s work for years and genuinely admire what he’s built. The consistency. The refusals. The quiet proof. It’s rare to see someone walk away from easy money because it doesn’t fit how they want to live. I wrote…

  • The Recovery Paradox: What WHOOP Proves Without Saying

    The Recovery Paradox: What WHOOP Proves Without Saying

    Note Before We Begin: This analysis comes from a place of genuine admiration. I’ve been watching WHOOP for years. Will Ahmed’s podcast appearances, the company’s content, and the way they’ve built something that clearly matters to the athletes and performers who wear it. There’s a rare discipline in what they’ve…

  • Distribution delusion

    ♛ 25.11.2025 Distribution Delusion Read Time: 8 Minutes Hello Why celebrity, distribution, and awareness don’t create business success Every founder has heard some version of this: “If only we had Elon’s reach…” or “We just need more awareness…” or “Once we get distribution, we’ll crush it.” It’s the most seductive lie…

  • Clay: The $3.1B Category Creator Building Creativity Through Costly Signals

    Clay: The $3.1B Category Creator Building Creativity Through Costly Signals

    A Note Before We Begin: I’m writing this because I genuinely admire what Clay is building. I’ve been watching Kareem, Varun, and the team for a while now. The content they put out. The way they think about GTM. The courage it takes to burn the boats on a horizontal…

  • Shopify: The Existential Platform That Doesn’t Know What It Owns

    Shopify: The Existential Platform That Doesn’t Know What It Owns

    A Note Before We Begin: I wrote this because I genuinely respect what Tobias Lütke, Harley Finkelstein, and the Shopify team have built. I’ve been following their work, watching their content, studying their decisions. What they’ve accomplished is remarkable. 4.8 million merchants, millions of jobs created, billions in economic impact.…

  • Will Guidara’s playbook

    ♛ 18.11.2025 Unreasonable Hospitality Read Time: 6 Minutes Hello Your P&L Is Your Only Honest Positioning Statement Stop reading. Do this now. Pull up last year’s P&L. Find the line item for “client experience.” Not there? Now open your website. “We’re client-centric.” “True partners.” “Transformation-focused.” One of these documents is lying.…

  • The Will Guidara Playbook: How Identity-Driven Positioning Transformed a Last-Place Restaurant into #1

    The Will Guidara Playbook: How Identity-Driven Positioning Transformed a Last-Place Restaurant into #1

    Introduction: Reading the Label They Couldn’t Read Everyone knows the hot dog story. A family at Eleven Madison Park mentioned they’d leave New York without trying a classic street hot dog. Will Guidara overheard this, ran outside, bought $2 hot dogs, had chef Daniel Humm plate them on fine china,…

  • The iPod Didn’t Succeed Because of “1000 Songs in Your Pocket” (Autopsy)

    The iPod Didn’t Succeed Because of “1000 Songs in Your Pocket” (Autopsy)

    Most people believe the iPod won because of brilliant marketing, that iconic “1000 songs in your pocket” tagline. But here’s the problem: competitors had similar marketing. And better features. Double the storage. Lower prices. Longer battery life. Replaceable batteries. FM radio. Voice recording. They all failed. Creative offered 60GB for…

  • Notion’s Positioning Paradox: You Already Own What You Think You’re Building Toward

    Notion’s Positioning Paradox: You Already Own What You Think You’re Building Toward

    A Note Before We Begin: I wrote this analysis because I genuinely admire what Ivan Zhao and the Notion team have built. Watching their journey, from near-bankruptcy to 100 million users, and following their social media content reveals a level of philosophical commitment rare in software companies. That commitment fascinates…

  • Why Successful Founders Give Terrible Advice (And You Keep Following It)

    Why Successful Founders Give Terrible Advice (And You Keep Following It)

    Successful founders are the worst people to take advice from. Not because they’re lying. Because they genuinely don’t know why they succeeded. And following their advice will kill your company at predictable rates. Watch how this plays out: A founder builds a billion-dollar company. They look back and see what…

  • Brand, Reputation, and Health Are Not Strategies

    Brand, Reputation, and Health Are Not Strategies

    They’re outcomes. And confusing the two is why most attempts to “build” them fail. This isn’t a semantic distinction. It’s a fundamental misunderstanding of causality that costs companies billions, undermines personal credibility, and leads people to buy gym memberships they’ll never use. The pattern is identical across all three domains:…

  • Brand strategy doesn’t exist

    ♛ 11.11.2025 Brand strategy doesn’t exist Read Time: 6 Minutes Hello And if it does, it’s either redundant or delusional. This isn’t semantic nitpicking. It’s about a fundamental misunderstanding that costs companies billions and creates organizational dysfunction at the highest levels. What most people call “brand strategy” is one of two…

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