{"id":1893,"date":"2024-07-24T18:01:08","date_gmt":"2024-07-24T22:01:08","guid":{"rendered":"https:\/\/paulsyng.com\/blog\/?p=1893"},"modified":"2024-07-26T12:00:49","modified_gmt":"2024-07-26T16:00:49","slug":"positioning","status":"publish","type":"post","link":"https:\/\/paulsyng.com\/blog\/positioning\/","title":{"rendered":"Most &#8216;experts&#8217; and businesses get positioning wrong."},"content":{"rendered":"\n<p>Tragically wrong.<\/p>\n\n\n\n<p>This isn&#8217;t just theory. <\/p>\n\n\n\n<p>It&#8217;s battle-tested wisdom.<\/p>\n\n\n\n<figure class=\"wp-block-image alignwide size-large is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/paulsyng.com\/blog\/wp-content\/uploads\/2024\/07\/pexels-nadezhda-moryak-9162030-1024x683.jpg\" alt=\"\" class=\"wp-image-1894\" srcset=\"https:\/\/paulsyng.com\/blog\/wp-content\/uploads\/2024\/07\/pexels-nadezhda-moryak-9162030-1024x683.jpg 1024w, https:\/\/paulsyng.com\/blog\/wp-content\/uploads\/2024\/07\/pexels-nadezhda-moryak-9162030-300x200.jpg 300w, https:\/\/paulsyng.com\/blog\/wp-content\/uploads\/2024\/07\/pexels-nadezhda-moryak-9162030-1536x1024.jpg 1536w, https:\/\/paulsyng.com\/blog\/wp-content\/uploads\/2024\/07\/pexels-nadezhda-moryak-9162030-2048x1365.jpg 2048w, https:\/\/paulsyng.com\/blog\/wp-content\/uploads\/2024\/07\/pexels-nadezhda-moryak-9162030-1200x800.jpg 1200w, https:\/\/paulsyng.com\/blog\/wp-content\/uploads\/2024\/07\/pexels-nadezhda-moryak-9162030-1980x1320.jpg 1980w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Your clever tagline? Not positioning.<br>Your unique selling proposition? Not positioning.<br>Your elevator pitch? Still, not positioning.<br><br><strong><em>And just to drive the point home, these iconic slogans? They&#8217;re not positioning either:<\/em><\/strong><br><br>&#8220;Just Do It&#8221; &#8211; Nike<br>&#8220;I&#8217;m Lovin&#8217; It&#8221; &#8211; McDonald&#8217;s<br>&#8220;Think Different&#8221; &#8211; Apple<br>&#8220;Because You&#8217;re Worth It&#8221; &#8211; L&#8217;Or\u00e9al<br>&#8220;Finger-Lickin&#8217; Good&#8221; &#8211; KFC<br>&#8220;Taste the Rainbow&#8221; &#8211; Skittles<br>&#8220;The Happiest Place on Earth&#8221; &#8211; Disneyland<br>&#8220;Melts in Your Mouth, Not in Your Hands&#8221; &#8211; M&amp;M&#8217;s<br>&#8220;Have It Your Way&#8221; &#8211; Burger King<br>&#8220;The Ultimate Driving Machine&#8221; &#8211; BMW<\/p>\n\n\n\n<p>In their seminal work &#8220;Positioning: The Battle for Your Mind,&#8221; Al Ries and Jack Trout shared a crucial insight: &#8220;Positioning is not what you do to a product. Positioning is what you do to the mind of the prospect.&#8221;<\/p>\n\n\n\n<p>Positioning is all about humans.<\/p>\n\n\n\n<p>In &#8220;Blue Ocean Strategy,&#8221; W. Chan Kim and Ren\u00e9e Mauborgne tell the story of Cirque du Soleil. They didn&#8217;t position themselves as a better circus. <br><br>They created a new category: artistic entertainment that combined circus with theatre. They didn&#8217;t compete; they made the competition irrelevant.<\/p>\n\n\n\n<p>That&#8217;s positioning at its finest.<\/p>\n\n\n\n<p>Here&#8217;s why it matters:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>It cuts through the noise<br><\/strong>In &#8220;Purple Cow,&#8221; Seth Godin argues that being safe is risky. In a world of endless choices, you must be remarkable to be noticed.<\/li>\n\n\n\n<li><strong>It guides all your decisions.<br><\/strong>As Simon Sinek says in &#8220;Start with Why,&#8221; people don&#8217;t buy what you do; they buy why you do it. Your position should reflect your why.<\/li>\n\n\n\n<li><strong>It creates loyalty<br><\/strong>In &#8220;Building a StoryBrand,&#8221; Donald Miller shows how positioning your customer as the hero of their own story creates deep connections.<\/li>\n<\/ol>\n\n\n\n<p>Three common positioning blunders:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong><em>Confusing positioning with messaging<br><\/em><\/strong>Your tagline is a result of your position, not the position itself.<\/li>\n\n\n\n<li><strong><em>Separating brand and product positioning<br><\/em><\/strong>In your customer&#8217;s mind, it&#8217;s all one perception.<\/li>\n\n\n\n<li><strong><em>Overcomplicating positioning for complex businesses<br><\/em><\/strong>Complexity is a challenge to overcome, not an excuse.<\/li>\n<\/ol>\n\n\n\n<p>Geoffrey Moore&#8217;s &#8220;Crossing the Chasm&#8221; perfectly exemplifies this last point. He shows how tech companies often fail because they can&#8217;t simplify their message for customers.<\/p>\n\n\n\n<p>Want to nail positioning? <\/p>\n\n\n\n<p>Here&#8217;s how:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Start with your customer&#8217;s reality, not your features<\/li>\n\n\n\n<li>Map the entire competitive landscape<\/li>\n\n\n\n<li>Identify the gap only you can fill<\/li>\n\n\n\n<li>Align your entire organization with this vision<\/li>\n\n\n\n<li>Shape perceptions consistently across all touchpoints <em>(dial in that CX like your life depends on it)<\/em><\/li>\n<\/ol>\n\n\n\n<p>This isn&#8217;t a marketing exercise. <\/p>\n\n\n\n<p>It&#8217;s business strategy.<\/p>\n\n\n\n<p>As Marty Neumeier says in &#8220;Zag,&#8221; &#8220;When everybody zigs, zag.&#8221; Find your unique space and own it.<\/p>\n\n\n\n<p>For the data-obsessed: This is where EQ trumps IQ. <\/p>\n\n\n\n<p>In &#8220;Made to Stick,&#8221; the Heath brothers show that emotional appeals stick better than rational ones. <\/p>\n\n\n\n<p>How customers feel about your brand? <\/p>\n\n\n\n<p>That&#8217;s positioning at work.<\/p>\n\n\n\n<p>Don&#8217;t buy the myth that positioning doesn&#8217;t work for complex B2B tech or SaaS, as some so-called &#8216;experts&#8217; would say.<\/p>\n\n\n\n<p>That&#8217;s a cop-out. <\/p>\n\n\n\n<p>As the authors of &#8220;Play Bigger&#8221; argue, even in tech, the company that defines the category wins.<br><br>I also disagree with the following.<\/p>\n\n\n\n<p>Remember what Ries and Trout said in &#8220;The 22 Immutable Laws of Marketing&#8221;: &#8220;The most powerful concept in marketing is owning a word in the prospect&#8217;s mind.&#8221;<br><br>Positioning isn&#8217;t some marketing activity and wordplay.<br><br>Positioning is an internal statement that is never to be used in marketing, although it informs it. <br><br><strong>And for clarity&#8217;s sake, here&#8217;s what positioning is NOT:<br><\/strong><br>&#8220;We are the X of Y space&#8221; statements<br>Taglines<br>Value propositions<br>USPs<br>Product features<br>Marketing messages<br>Brand slogans<br>10-step processes<br>Messaging exercises<br>Product descriptions<br>Mission statements<br>Competitive advantage claims<br>Product benefits<br>Target audience definitions<br>Market segments<br>Brand personality statements<br>Product roadmaps<br>Sales pitches<br>Customer testimonials<br>Company capabilities<br>&#8220;What we do&#8221; statements<br>Brand guidelines<br>Product differentiation points<br>Company values<br>Marketing strategy documents<br><br>Your place in your customers&#8217; minds is more powerful than any tagline or brand image. It&#8217;s about changing how customers see their world and your place in it.<\/p>\n\n\n\n<p>So, tell me.<br><br>Are you shaping perceptions or just crafting messages?<\/p>\n\n\n\n<p>The battle for your customer&#8217;s mind starts now. <br><br>Are you ready to claim your territory?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tragically wrong. This isn&#8217;t just theory. It&#8217;s battle-tested wisdom. Your clever tagline? Not positioning.Your unique selling proposition? Not positioning.Your elevator pitch? Still, not positioning. And just to drive the point home, these iconic slogans? They&#8217;re not positioning either: &#8220;Just Do It&#8221; &#8211; Nike&#8220;I&#8217;m Lovin&#8217; It&#8221; &#8211; McDonald&#8217;s&#8220;Think Different&#8221; &#8211; Apple&#8220;Because You&#8217;re Worth It&#8221; &#8211; L&#8217;Or\u00e9al&#8220;Finger-Lickin&#8217; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[64],"tags":[],"class_list":["post-1893","post","type-post","status-publish","format-standard","hentry","category-ybyb"],"_links":{"self":[{"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/posts\/1893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/comments?post=1893"}],"version-history":[{"count":3,"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/posts\/1893\/revisions"}],"predecessor-version":[{"id":1927,"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/posts\/1893\/revisions\/1927"}],"wp:attachment":[{"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/media?parent=1893"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/categories?post=1893"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/paulsyng.com\/blog\/wp-json\/wp\/v2\/tags?post=1893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}