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Raju Ban Gaya Gentleman, The Canadian Newcomers Edition

Over the weekend, I found myself on a sun-drenched Toronto patio, engrossed in conversations with fellow immigrants about our experiences integrating into Canadian society. Each story, filled with trials, triumphs, and moments of levity, seemed to echo the narrative of the 1992 Bollywood classic “Raju Ban Gaya Gentleman.”

A common thread in our tales was the “Canadian experience” conundrum — the classic Catch-22, where securing a job requires Canadian experience, which is only obtainable through a job. The Canadian government is thankfully taking strides to dismantle this barrier, advocating for international skills and experience to be valued as much as domestic ones.

While this is a significant hurdle for immigrants, I want to delve deeper into the subtler, yet equally challenging, aspect of cultural transition. This journey mirrors our protagonist Raju’s transition from his modest Indian hometown to the pulsating heart of Mumbai.

The shift from a familiar cultural landscape to a new one brimming with unfamiliar customs and traditions is profound. The workplace is where this culture shock often hits hardest. For instance, the Radical Candor Framework, a leadership approach that balances “caring personally” and “challenging directly,” surprised me. Coming from an Indian work culture where ‘caring personally’ is inherent but ‘challenging directly’ is often considered disrespectful, this presented a paradigm shift.

My experiences in corporate India resembled a Bollywood drama — intense, colourful, and unpredictable. Challenges such as passive aggressiveness, lack of empathy, and elusive work-life balance were common. Despite these hurdles, they cultivated resilience within me.

Upon entering North America, I was struck by the contrasting work culture. Here, mental health is not just recognized; it’s actively discussed and addressed. The work-life balance is tangible, not mythical, and transparency, mutual respect, and diversity are core values.

I recall my first team meeting in a Canadian office. We were discussing a project, and suddenly, one of my colleagues called out the director’s plan. And instead of a gasp from the room, the manager thanked them for their input. I almost fell off my chair!

Just as two rivers converge, I found myself at the confluence of these starkly different cultures, learning to blend the best of both worlds. I embraced the Indian spirit of camaraderie and the North American ethos of open dialogue and direct feedback. This balancing act was a journey in itself, as surprising and rewarding as the union of chai and tea.

You know if you know.

Much like Raju’s transition in “Raju Ban Gaya Gentleman,” my journey was one of adaptation and personal growth. As newcomers, we may stumble through this new cultural dance, making a few missteps along the way.

Common mistakes include:

  1. Being Overly Formal: Remember addressing seniors as “Sir” or “Madam”? In North America, everyone’s on a first-name basis. Right, Tim?
  2. Not Speaking Up: We’re often taught to keep our heads down and work hard. Here, it’s all about voicing your ideas and opinions. Speak up early, especially if there’s a problem. 
  3. Overworking: Hard work is appreciated, but so is work-life balance. Focus on outcomes and results vs vanity metrics or hours spent.
  4. Misunderstanding Small Talk: Small talk is more than idle chit-chat; it’s a relationship-building tool. Keep it light and friendly. 

To ease this transition, I recommend the following strategies:

  1. Cultural Orientation: An interactive session covering North American workplace etiquette, communication styles, and norms.
  2. Mentorship Program: Pair newcomers with a seasoned local colleague who can show them the ropes.
  3. Communication Workshops: Workshops on public speaking, active listening, and feedback emphasize the importance of direct communication.
  4. Social Integration: Encourage participation in social events and activities, fostering a sense of belonging.
  5. Continuous Learning and Feedback: Provide regular feedback to help them adjust and improve. Also, encourage them to share their own feedback and experiences. Remember, it’s a two-way street.
  6. Celebrate Diversity: Create a culture that celebrates diversity, encouraging newcomers to share their traditions and experiences.

Through my journey, I’ve learned that building trust and respect in a team is universal. It’s about balancing and maintaining a sense of humour amidst challenges. So, cheers to more cultural adventures! And yes, the offer for a Bollywood movie marathon stands. After all, we’re all dancing to the tune of globalization, right?

By Paul Syng

Paul Syng is a multi-disciplinary designer based in Toronto. He focuses on a problem-seeking, systems thinking approach that can take any form or function.